Xcel Energy Center

Parking

Levy offers discounted $7 parking in the VICTORY RAMP. Some volunteers use street/meter parking, or parking by the Caribou coffee by Mississippi Flats off Spring and Sheppard.

 

VICTORY RAMP 344 Wabasha St N, St Paul, MN 55102

 

Some events, such as concerts require pre-payment depending on how close to the event time you are arriving.  Volunteers should purchase an extra ramp ticket to have with them at all times.  If you are a new volunteer and your first event is a concert, you may not be able to take advantage of the discounted rate.  

Street parking is free on Sundays in St. Paul. 

Dress Code
  • Professional style black pants, in a woven or twill fabric, such as Docker or Dickies brand. NO Denim/Jeans/gym clothes/shiny fabrics or logos are permitted. Shorts are never allowed.  No shorts, capris, etc, are ever allowed at XEC – must be  pants.
  • Levy requires black, non-slip shoes for your safety.
  • XEC/MN Wild uniform shirt – You must bring this shirt back to each event. If it is your first-time volunteering and you don’t yet have a XEC shirt, please wear a plain black t-shirt.*
  • Xcel Energy Center mesh-back trucker hat. You must bring the hat each time you volunteer.  We may not wear the Achieving Dreams group hat which we wear at all other venues – please do not bring it with you.  

*On your first day of volunteering at XEC, you will fill out a uniform purchase sheet at the check-in area and obtain your hat and shirt there. Costs are charged to Achieving Dreams and deducted from your donation. You don’t need to bring cash to purchase your uniform.

Bag Policy

No bags are permitted in the stands at Xcel Energy Center.  You may bring a clear bag, but must leave it in the locker room.

Stadium Entrance

You can enter Xcel Energy Center at Gate 1 which is by the Hockey Lodge store off of Kellogg. 

 

From Victory Ramp, corner of 4th and Wabasha, go right (west) on 4th Street for 3 blocks and you will come to the RiverCenter Entrance. 

 

For skyway access go to skyway level (2nd floor) of Victory Ramp and follow skyway map and signs to the Xcel Center.  Walk through the RiverCenter to the Xcel Center.  You can pass through security near Gate 5 and walk down the stairway toward Gate 1. 

Venue Check In

Check-in with Levy inside the Gate 1, located along W Kellogg Blvd. There will be a sign-in sheet labeled Achieving Dreams. You will also need to obtain a wrist band to enter the arena. If you need a uniform, please ask the check-in attendant about it. You will also purchase your $7 parking voucher (with cash) here.

 

You must check-in with Levy to be eligible for a donation.

Getting to your stand

If you are in stand 103, just take a right as soon as you enter the concourse. The stand is right there, but the stand entrance is behind the stand.  

If you are in stand 204, you can take the elevator or escalator to the 200 level.  Find your stand using the section numbers as your guide.

Stand Check In

Sign-In:  When you arrive at the stand, you should find the stand manager and sign in on three sheets.

1 The Achieving Dreams sign-in sheet. 

2. The Levy Sign In/Sign Out Sheet

3, Alcohol Acknowledgement  

If you are new, you should be assigned a buddy to help you. If you do not receive a buddy assignment, please ask one of the managers. It is their responsibility to assign buddies, but sometimes they don’t know you are new or may be busy at the time you signed in.

Stand Setup

After signing in, you should be given a role and/or setup task. Most jobs are POS attendants, taking customer orders and payment and serving beer. A limited number of backup/runner and kitchen jobs are available. 

You should use the checklists to help you complete the task successfully. If you are new, please ask another volunteer or the stand manager for help.

Breaks
At Xcel Energy Center, how meal breaks are handled depends on the event. For a Wild game, Levy serves a family meal. This is a restaurant term for a group meal provided free of charge, typically eaten before the event starts. For concerts, Levy will provide a voucher for a food option from specific stands. Breaks must be taken before gates open or during one of the intermissions. Your stand manager will tell you when you should take your break, but you must be back for the service during the intermissions.
Stand Operation

After the stand meeting, we will finish any remaining setup tasks, make sure the stand is clean and organized and begin serving food for volunteers. ‘

Clean Up And Dismissal

At the end of the event, everyone must help clean. All checklists must be turned into the stand manager. Once verified, you will sign out by writing your shift end time on the Achieving Dreams sign-in sheet

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